Shipping Policy

Thank you for visiting and shopping at https://www.hillsidecrafts.co.uk. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment methodEstimated delivery timeShipment cost
1st Class UK delivery1-2 business days< £5 £1.50
> £5 £3.49
> £40
FREE

Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped.

Customs, Duties and Taxes

Hillside Crafts is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

If your order arrives damaged, please let us know as soon as possible by emailing us on admin@hillsidecrafts.co.uk.

Please save all packaging materials and damaged goods.

International Shipping Policy

We currently do not ship outside the UK.

Returns Policy

Our Refund Policy provides detailed information about options and procedures for returning your order.