Thank you for visiting and shopping at https://www.hillsidecrafts.co.uk. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
|Shipment method||Estimated delivery time||Shipment cost|
|1st Class UK delivery||1-2 business days||< £5 £1.50|
> £5 £3.49
Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped.
Customs, Duties and Taxes
Hillside Crafts is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
If your order arrives damaged, please let us know as soon as possible by emailing us on firstname.lastname@example.org.
Please save all packaging materials and damaged goods.
International Shipping Policy
We currently do not ship outside the UK.
Our Refund Policy provides detailed information about options and procedures for returning your order.